Privacy policy

Last Updated: June 13, 2026

Aqesro operates this online store and website, including all related content, features, products, services, and tools (collectively, the "Services"). Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, place an order, create an account, communicate with us, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Payment Information

  • Payment method details
  • Payment confirmation information
  • Transaction records

Please note that payment information is processed securely through our payment service providers. We do not store complete payment card information on our servers.

Account Information

  • Account login credentials
  • Preferences and account settings

Order Information

  • Products viewed or purchased
  • Shopping cart contents
  • Order history
  • Returns, exchanges, and cancellations

Communications

  • Customer support requests
  • Email correspondence
  • Reviews and feedback

Device & Technical Information

  • IP address
  • Browser type
  • Device identifiers
  • Operating system
  • Network information

Usage Information

  • Website browsing activity
  • Pages visited
  • Time spent on our website
  • Interactions with features and content

How We Collect Information

We may collect personal information through the following methods:

  • Information you voluntarily provide when placing an order, creating an account, subscribing to communications, or contacting us.
  • Automatic technologies such as cookies, pixels, log files, and similar technologies used to improve website functionality and performance.
  • Trusted service providers that assist with payment processing, website hosting, shipping, analytics, fraud prevention, and customer support.
  • Business partners and third-party service providers where permitted by applicable law.

How We Use Your Information

We use your personal information only for legitimate business purposes, including:

Order Fulfillment

  • Processing payments
  • Confirming orders
  • Shipping purchases
  • Managing returns and refunds

Customer Service

  • Responding to inquiries
  • Providing order updates
  • Resolving customer issues

Website Improvement

  • Maintaining website functionality
  • Improving user experience
  • Analyzing website performance
  • Developing new features

Marketing Communications

Where permitted by law, we may send promotional emails, product updates, and special offers. You may unsubscribe from marketing communications at any time.

Security & Fraud Prevention

We use personal information to:

  • Detect fraudulent transactions
  • Protect customer accounts
  • Prevent unauthorized activities
  • Maintain platform security

Legal Compliance

We may process information when necessary to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect our legal rights
  • Enforce our Terms of Service and other policies

Sharing of Personal Information

We do not sell your personal information.

We may share personal information only when necessary with:

Service Providers

Including providers that assist with:

  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Website hosting
  • Cloud storage
  • Analytics
  • Customer support

Shopify

Our store is hosted by Shopify. Information submitted through our store may be processed by Shopify and its authorized service providers to operate, improve, and secure the Services.

Business Partners

Where legally permitted, we may work with trusted partners to provide marketing, advertising, and website optimization services.

Legal Requirements

We may disclose information if required by law or when reasonably necessary to:

  • Comply with legal obligations
  • Respond to governmental authorities
  • Protect our rights and property
  • Prevent fraud or security threats

Business Transfers

Personal information may be transferred in connection with a merger, acquisition, financing, restructuring, or sale of business assets.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember your preferences
  • Analyze website traffic
  • Improve user experience
  • Support marketing and advertising activities where permitted

Most browsers allow you to control or disable cookies through browser settings.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our Services are not intended for individuals who have not reached the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that appropriate action can be taken.

Data Security and Retention

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Complete transactions
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Privacy Rights

Depending on your location and applicable law, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Data portability
  • Withdrawal of consent where applicable
  • Objection to certain processing activities
  • Opt-out of marketing communications and, where permitted by law, targeted advertising

To exercise any applicable privacy rights, please contact us using the information below. We may request verification of your identity before processing certain requests.

International Data Transfers

Your personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be implemented to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or industry practices.

The updated version will be posted on this page together with the revised Last Updated date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: Aqesro

Legal Representative: AUSTIN ULRICH LEOPOLD MICHAEL,II

Email: admin@aqesro.com

Phone: +1 480-555-0172

Business Address: 2104 E Manhatton Dr, Tempe, AZ 85282, United States